Privacy Policy

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• email addresses
• names and profile pictures
• passwords (stored only as a salted hash)
• workspace and project names, and your role in each workspace
• the content you and your team put in the Services: cards, briefs, comments, labels, prompts, flow rules and attachments
• email addresses of people you invite to a workspace
• feedback you send us, and your email address if you ask us to reply

Agent activity. When you connect an AI agent, we store what it reports through the Services' tools: the cards it claims, progress messages, questions, completion summaries and links, together with the name and version of the agent client and the time. We do not receive your source code; agents only send what they report through those tools.

Push notifications. If you turn on notifications on a device, we store that device's push subscription (the address your browser's push service gives it, and the keys to encrypt messages to it) and a name for the device, such as "iPhone". Notifications are delivered through your browser's push service (Apple, Google or Mozilla, depending on your browser). They are end-to-end encrypted, so the push service can't read them, and contain only the card's reference, its title or one line about why it needs you, the link a tap opens (the card in the app, or the agent's session on claude.ai when a runner started it with Claude Code) and, when an agent's question offers a picture, a link to that picture.

Sensitive Information. We do not process sensitive information. Please do not put sensitive personal information or secrets in your workspaces.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. We keep only a customer reference, your subscription's status and billing period, and the number of seats. You may find their privacy notice link(s) here: https://stripe.com/privacy.

Social Media and Single Sign-On Login Data. We may provide you with the option to register with us using your existing GitHub account or your organization's single sign-on provider. If you choose to register in this way, we will collect the information described in the section called "How do we process your information?" as well as your name, email address and profile picture from that provider.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services.

We do not use advertising trackers. We use a small number of cookies and browser storage items to keep you signed in and remember your preferences. You can find out more about this in our Cookie Policy.

Product analytics. To learn which parts of the Services are used and where people get stuck, the web app sends usage events to our analytics provider, PostHog: the pages you open, the buttons and links you click (without their text), your browser, device type, approximate country and the referring website. When you are signed in, these events are linked to your account by its internal ID; we do not send your name, email address or the content of your workspaces. Nothing is stored on your device for this, so no cookies are involved, and we do not record your screen. If your browser sends a Do Not Track signal, no analytics events are sent at all. PostHog does not keep your IP address for us.

Error reports. When something goes wrong in the web app or on our servers, an error report is sent to our error monitoring provider, Sentry, so we can find and fix the problem. A report contains the error and where in our code it happened, the address of the page (with secrets such as invitation links removed), your browser and operating system, and the technical steps that led up to it, such as the pages you opened and the elements you clicked. For a small share of page loads we also measure how long pages and requests take. When you are signed in, reports are linked to your account by its internal ID; we do not send your name, email address or IP address, nothing is stored on your device for this, and we do not record your screen. Errors can occasionally quote part of what the app was working on, such as a card's title.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, and actions you take such as which features you use), and error reports.
• Access Records. The names of the access tokens you create and a hash of each token (never the token itself), when each was last used, and an audit log of security-relevant actions in a workspace, such as invitations, role changes, token changes and policy changes, with the email address of the person who performed them.
• Presence. While you have a board open, that you are there and which card you are looking at, so your teammates see it live. These records are deleted within a day.

2. How do we process your information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service, such as showing your boards to your team and to the agents you connect.
• To send administrative information to you. We may process your information to send you sign-in codes, password resets, invitations and details about your subscription.
• To fulfill and manage your orders. We may process your information to fulfill and manage your subscriptions and payments made through the Services.
• To request feedback and respond to user inquiries. We may process your information to read and answer feedback and support requests you send us.
• To understand and improve our Services. We may process usage information, such as which pages and features are used, to find out what works, fix what doesn't and decide what to build next. See "Product analytics" above.
• To find and fix errors. We may process technical information about errors and slow pages in the Services to diagnose and fix them. See "Error reports" above.
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including rate limiting, abuse prevention and fraud monitoring.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

We do not sell personal information, and we do not use your content to train AI models.

3. What legal bases do we rely on to process your personal information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms, such as keeping the Services secure, preventing abuse and fraud, finding and fixing errors, understanding feedback, and measuring how the Services are used in order to improve them. You can object to product analytics at any time by turning on your browser's Do Not Track setting or by contacting us.
• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as keeping tax and accounting records, cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

Your workspace, your data. For content in a workspace, the workspace's owner (usually your employer or client) decides what is stored and who can see it, and we process it on their behalf as a processor. Questions about that content are best directed to the workspace's owner. We sign data processing agreements with business customers on request.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

4. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

Service providers. We share personal information with the service providers that run parts of the Services for us, under written contracts that require them to protect it and use it only on our instructions:

When you sign in with GitHub or your organization's single sign-on provider, that provider learns that you signed in to Yokka.

We may need to share your personal information in the following situations:

• Workspace members and agents. Your name, email address, profile picture, presence and the content you add to a workspace are visible to the other members of that workspace and to the agents connected to it. Workspace owners and admins can see the workspace's audit log and export its data.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

International transfers. Our database and backend run in the European Union (Ireland). Where a service provider processes personal data outside the European Economic Area, the transfer relies on an adequacy decision of the European Commission or on the European Commission's standard contractual clauses.

5. Do we use cookies and other tracking technologies?

In short: We use a small number of cookies and similar technologies that the Services need to work.

We use cookies and similar technologies, such as your browser's local storage, to keep you signed in, protect sign-ins with third-party accounts, and remember preferences such as your theme. These are necessary for the Services to work and are not used to track you across other websites.

We do not use analytics or advertising cookies, and we do not permit third parties to use online tracking technologies on our Services for advertising. We measure how the web app is used with PostHog, and report errors to Sentry, both set up so that they store nothing on your device; see "Product analytics" and "Error reports" above. Our payment provider, Stripe, sets its own cookies on its checkout and billing pages to process payments and prevent fraud.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Do we offer artificial intelligence-based products?

In short: Yokka coordinates work for AI agents that you connect; we do not run AI models on your data.

The Services let you connect AI coding agents, such as Claude Code, Codex or Cursor, to your workspaces through MCP. Those agents run on your machine or infrastructure, under your own account with their provider. They read the cards and prompts you give them access to and report back through the Services' tools.

What an agent sends to its AI provider is governed by your agreement with that provider, not by this notice. We do not send your content to AI Service Providers, and we do not use your content to train artificial intelligence models.

7. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). In particular:

• Your account: until you delete it.
• Workspace content: until the workspace's owners or admins delete it, or the workspace is deleted.
• Card activity: until the workspace is deleted, or sooner if the workspace sets a retention period (an Enterprise setting), after which older activity is deleted. On the free plan, activity older than 30 days is hidden from view but kept.
• Deleted cards: restorable for 30 days, then deleted for good.
• A deleted workspace: removed at once from the app and purged from the database in the background.
• Presence records: deleted within a day.
• Product analytics events: up to 12 months.
• Error reports: up to 90 days.
• Push subscriptions: until you remove the device, or it stops accepting notifications.
• Try-without-an-account sandboxes: 24 hours.
• Data exports: the file is deleted an hour after it's made.
• Payment and invoice records: as long as tax and accounting law requires (in the Netherlands, seven years).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. Traffic is encrypted in transit and data at rest by our providers, passwords are hashed, access tokens are stored only as hashes, and access to workspace content follows workspace roles. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

To report a security vulnerability, please contact us at support@yokka.ai.

9. Do we collect information from minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@yokka.ai.

10. What are your privacy rights?

In short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "How can you contact us about this notice?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "How can you contact us about this notice?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Review and correct your profile on your account page.
• Download a copy of your personal data from your account page (Export my data).
• Delete your account from your account page (Delete account).
• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. Activity you created in shared workspaces stays with that workspace and shows as "Deleted user", and a workspace's audit log keeps the email address that performed each recorded action. We may also retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services, such as staying signed in. For further information, please see our Cookie Policy.

If you have questions or comments about your privacy rights, you may email us at support@yokka.ai.

11. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We honor DNT for our product analytics: if your browser sends it, the web app sends no analytics events. We do not track you across websites in any case. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

California law requires us to let you know how we respond to web browser DNT signals. When your browser sends one, we do not collect product analytics about your use of the web app.

12. Do United States residents have specific privacy rights?

In short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

Sources of Personal Information

Learn more about the sources of personal information we collect in "What information do we collect?"

How We Use and Share Personal Information

Learn about how we use your personal information in the section, "How do we process your information?"

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "When and with whom do we share your personal information?"

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California's privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending upon the state where you live, you may also have the following rights:

• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)
• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon's privacy law)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California's privacy law)
• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida's privacy law)

How to Exercise Your Rights

To exercise these rights, you can use your account page in the Services, email us at support@yokka.ai, or refer to the contact details at the bottom of this document.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at support@yokka.ai. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "How can you contact us about this notice?"

13. Do other regions have specific privacy rights?

In short: You may have additional rights based on the country you reside in.

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).

This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.

If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:

• offer you the products or services that you want
• respond to or help with your requests
• manage your account with us
• confirm your identity and protect your account

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "How can you review, update, or delete the data we collect from you?"

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "How can you review, update, or delete the data we collect from you?"

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za

14. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. How can you contact us about this notice?

If you have questions or comments about this notice, you may email us at support@yokka.ai.

16. How can you review, update, or delete the data we collect from you?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. You can export or delete your data yourself from your account page. To request to review, update, or delete your personal information otherwise, please email us at support@yokka.ai.